General
The Operations Controller is responsible for overseeing the daily operations of the yard and warehouse, ensuring that all activities are carried out efficiently and safely. This position is responsible for coordinating with Operations Assistants and other supervisors to ensure the smoth flow of cargo and maintaining accurate inventory levels.
The Operations Controller will report directly to the Operations Manager ICD (or Operations Manager Admin in his/her absence).
Duties & Responsibilities
The duties below do not exclude other tasks from being performed if the work is similar, related or a logical assignment to this job..
Outline of Duties & Responsibilities:
· Supervise yard and warehouse activities such as gate moves, traffic flow, bulk and bagged cargo offloading, stuffing and stripping of containers, and ensure they are perfomed safely and efficiently.
· Coordinate with Operations Assistants to ensure timely and accurate inventory managment trought conduting regular stock takes and updating the inventory system.
· Ensure all yard and warehosue equipment is well maintained and operated safely.
· Liaise with haulers and stevedores to coordinate the timely movement of cargo.
· Ensure compliance with all relevant health, safety, environmental, and security procedures.
· Train and supervise yard and warehouse personnel to ensure they are competent to carry out their assigned tasks.
· Maintain a safe and clean working environment by enforcing procedures, rules, and regulations.
· Report any incidents or accidents to the Operations Assistants and take appropriate measures to prevent recurrence.
· Ensure that all cargo is correcly labeled, handled, and stored in accordance with the company’s procedures and client requirements.
· Manage the packing process to meet required deadlines and ensure VGM spreadsheets and weighbridge slips are issued to the Operations Assistants in a timely manner.
· Coordinate with the Operations Assistants to plan the next day’s activities and ensure housekeeping is done to minimize idle time and mazimize working efficiencies.
· Provide reports on yard and warehouse activities to the Operations Assistants.
· Other duties as assigned by the Operations Assistants.
Soft Skills – Behaviors / Personal Competences
· The employee is expected to demonstrate the following behaviors at all times
- Demonstrate accountability and take responsibility for all actions.
- Establish and maintain effective working relationships with co-workers, supervisors, and 3rd parties such as Haulers and Stevedores.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health, safety, environment & security (HSES) procedures.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Show high levels of dedication to all daily tasks.
- Show high levels of confidentiality.
- Demonstrate willingness to get the job done.
- Display good planning skills and ability to resolve operational problems.
Hard Skills – Background / Technical Competences
· Excellent knowledge of Microsoft Office Products
· Fluent in English and Portuguese
· 1-2 years practical work experience in Depots and Logistics.
Working Hours
The Operations Controller is generally required to work standard company hours and when necessary extended hours and or shifts as per workload.